Jay Guiliano May 29, 2017 customer focus, design, other, selling, self-interest Self-interest theory for services and products Jay Guiliano May 29, 2017 customer focus, design, other, selling, self-interest Random notes on self-interest theory when creating services and products. Merging the ideas from Mike Acton to Clay Christensen.
Jay Guiliano December 22, 2015 other, video, customer focus So what Jay Guiliano December 22, 2015 other, video, customer focus No excuses. Focus on the customer or client. Everything else will just reflect back as "so what."